FAQ
Why are your prices so low?
We purchase from manufacturers that carry a wide variety of stock, leading us to provide you good quality apparel at a low wholesale price. .
what payments will you accept?
We will accept Paypal, Canada Post COD ( Extra charge applied)
What is your return Policy?
We do not accept returns on sale items or sizing errors on your behalf. We only refund or offer exchanges under extreme circumstances. Any items that get returned must be in the same condition as when received and all tags must be attached, otherwise the item will get returned back to you..
We offer a 100% satisfaction guarantee so if for any reason you are not satisified with your purchase, please contact us so we can resolve the issue.
For returns other than the wrong item being shipped or defects, we allow store credit
Where are you situated?
We are located in Montreal
Is there a minimum item order?
There is no minimum order on any of our products, however, we do have wholesale apparel that can be purchased in larger orders for a greater discount. Please contact us for further details.
How long does it take to ship?
It can take anywhere from 2-3 weeks for delivery depending on your location.
Most order arrive within 10 days
Do you have a store I can go to try anything on?
Unfortunately not. We deal exclusively online. If you have any other questions about our items, please feel free to contact us and a representative will respond within 24 hours.
Do you allow pick up?
Due to the too high volume of sales, we do not allow pick-up anymore.
Please contact your sales reprensentative for any arrangement..
Do you have everything available that´s offered in your website?
For the most part yes. Sometimes an item may not be available, however, if this is the case, we will try to let you know ahead of time before you place your order.
Our goal is to provide complete, accurate, up-to-date information on our website. Unfortunately, it is not possible to ensure that any web site is completely free of human or technical errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions--and to change or update information at any time without prior notice.We sincerely apologize for any inconvenience this may cause.
Please also note that the website is still under construction so new products or information may be added or revised at any time.
How do I place an order with you?
You can select items from our product list and then add them to your shopping cart. Once you have finished your shopping, you can click on ´check out´.
A confirmation e-mail will be automatically sent to you before your paypal invoice.
Do you ship internationally?
Yes we do, however, shipping rates are much more costly when shipping over seas and we cannot guarantee a time frame of when you will receive your order. Please note that a tracking number is not provided for orders placed over seas.
How much does shipping cost?
The shipping rates are set at per amount, however, this is for Canadian residents only.
Shipping internationally including the United States all depends on the weight and size of your package and where you are situated. Please contact us for further details
Do you offer discounts on larger orders?
Yes we do, please contact us for details.
Are all of your items brand new?
Yes, all of our items are brand new with tags. Some items might have authenticity and care cards, dust bags and the actual retail prices attached to them.
Can I change or cancel an order after I have placed it?
After payment has been made, your order is already in the process of being placed at the warehouse. We strongly advise you not to make a payment until you are absolutely confident about your order.
Please understand that it is very important for you to be confident about your order before payment has been made, as we are not able to cancel or revise the order once it has been put through to the warehouse.
We strongly encourage you to double check your order before you make payment.
Does vipsstyle.com share the information it receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others.
Are you an authorized agent, distributor or dealer of any Designer Labels whose products are posted and offered in your web site?
No, We do not buy directly from the distribution channels of any Brand Name Company, therefore we do not provide " Authorized Trade Mark Paperwork". Only the Name Brand owner of the " trade mark" can provide those papers for you.
We are strictly an independent online wholesale and retail supplier of apparel..not sponsored, endorsed, contracted or affiliated by any of the companies which products you will view in our web site.
Why is your shopping cart not accepting my order?
If you are experiencing any problems placing an order through our website,
Please submit your order which should include the product number and the size, in an e-mail to either one of the following e-mail addresses.
Sales@vipsstyle.com
A representative will get back to you with a total, and instructions on how to pay through Paypal.
We apologize for this temporary inconvenience.
Are all of your items Authentic?
While many of the products we sell on our website are infact authentic, we also sell grade AAAA quality replicas.
They have all of the proper labeling in all the correct places, lining, stitching, and packaging, and are all of the highest quality you should expect.
After doing alot of research, we came to the conclusion that many authentic designer products can only be bought from an authorized dealer, at a boutique, and at designer prices.
There are many self proclaimed retail and wholesale distributers of designer apparel that are in the business of scamming you with false beliefs.
vipsstyle.com is in no way representing, associated with, or sponsored by any of the mentioned designers in our website or their copyrighted products.
It is not our intention to harm or dilute the name of these designers, their products, or sales or to infringe upon registered trademarks.
By purchasing the replica designer items on our website, the buyer agrees not to sell or represent them as authentic (any/all brand names in our web store) products. Our items are to be used for entertainment purposes only. We take no responsibility for the false portrayal of our merchandise as the authentic items. We assume no civil or criminal liability for the actions of our customers.
If you do not agree to the above statement please leave now. If you are browsing our webstore / advertise our company & products /sending/recieving payment from us you agree to our disclaimer policy.
All person(s) on vipsstyle.com must agree to the above terms and conditions. |